The Group Impact Report for 2017 provides insights into the social, economic and ecological impact of the ProCredit group’s business operations, led by the Frankfurt-based parent company ProCredit Holding AG & Co. KGaA (ProCredit Holding). The ProCredit group, consisting of banks for small and medium enterprises (SMEs) whose operational focus is on South-Eastern and Eastern Europe, is also active in South America and Germany. Produced in compliance with the non-financial reporting requirements to which the ProCredit group is subject, the Impact Report was prepared according to the new guidelines set forth by the Global Reporting Initiative (GRI) – the “GRI Standards”. In particular, this transparent reporting format sheds light on topics that ProCredit had previously identified by means of a detailed materiality analysis, carried out through stakeholder surveys. The subjects that were assessed to be of material importance are presented under the headings “Business model”, “Approach to clients” and “Approach to staff”. (more…)