The development-oriented ProCredit group is committed to maintaining high ethical standards with regard to its business activities and their impact on the environment and the social environment of its banks.
Our aim is to promote unbiased communication within the ProCredit group based on a common “ethical compass” and to create a professional climate in which honest and credible communication is a matter of course.
We therefore offer an open working atmosphere, which enables our employees to communicate directly with team leaders, Human Resources, Internal Audit, the Compliance Officer or Management. In addition, all ProCredit banks have whistleblowing systems that also allow for anonymous contact if grievances need to be addressed.
All employees and managers of the ProCredit group, as well as our customers and business partners, bear the responsibility for noticing and clearly addressing illegal, fraudulent or unethical behaviour.
If, in connection with our business activities, you wish to disclose information about actions that have been committed with criminal intent, such as criminal violations of our Code of Conduct, internal policies or procedures, or violations of applicable law, you may contact us at the following e-mail address:
We process all indications of violations committed with criminal intent consistently and according to equal standards.